Frequently Asked Questions

COVID-19 Updates

Can you ship my order as a gift?

What payment methods do you accept?

What is Afterpay?

What currency will I be charged in?

I received a damaged or incorrect item, what do I do?

The item I want is out of stock, can I be notified when it comes back?

I forgot my password, what should I do?

How can I check my order history?

When will you have promotions / sales?

How should I care for my jewellery, bags & other accessories?

I can’t get my discount code to work, what should I do?

When is your next collection launching?

Can I cancel or change my order?